General questions

  • What are the costs for the daycare?

We apply a fixed price per month for the number of childcare days per week. We are open 11 hours a day. The monthly price remains the same regardless of the number of hours per day that your child actually goes to daycare. The costs per month can vary per centre. You can find the rates per centre on our website.

  • How is your monthly rate structured?

We calculate from an annual amount. We take into account the closing week between Christmas and New Year's Eve and the national holidays. The final annual amount is spread out over 12 months. As a result, the same monthly amount is billed every month.

  • Am I entitled to childcare allowance? How much childcare allowance will I receive?

This depends on various factors, including the income of the parents. You can apply for childcare allowance through the Tax Authorities (Belastingdienst). They determine whether you are eligible for the childcare allowance and what the possible amount is. You can make a test calculation on the website of the Belastingdienst to see if you as a parent are entitled to childcare allowance. To make the test calculation, you need the following information which you can find on our rates pages.

  1. number of hours per day / month
  2. average hourly rate
  3. monthly price.
  • Do you offer flexible contracts? (every other week, half days, flexible days, 40-week contracts, only holiday periods childcare)

No, we do not offer flexible contracts. This has to do with the fact that we have waiting lists at most centres. In addition, we believe it is very important to be able to guarantee peace and continuity on the group. There are exceptions. These are entirely dependent on which centre you are interested in.

  • The rates of your centres are not the same everywhere. Why?

This has to do with various factors: the location of the centre, for example, the rent of the building or the competition in the neighbourhood.

  • What are the Kindergarden opening times?

The regular opening times are from 7:30 AM to 18:30 PM. Do you need extended childcare? Then you can apply for extra quarters of an hour at a charge from 7:00 am to 7:30 am and 18:30 pm to 19:00 pm.

  • How do you deal with exchanges and extra days?

In principle, exchanging days is not possible at Kindergarden, unless the centre manager makes an exception. You can always submit a request. Requesting incidental exchange and / or extra days is always handled by the centre.

  • Do BSO contracts include full day care during study days and / or school holidays?

With a BSO contract, we offer childcare after school hours. Depending on when the school ends, children are picked up by a pedagogical staff member around that time. During school holidays and / or study days, children are welcome throughout the day at the BSO. The same times apply as at the daycare centre: 07:30-18:30. This only applies to the contract days. If, for example, a study day falls outside your contract day, it can be determined in consultation with the centre manager whether this extra day can be requested.

  • Do you work with horizontal or vertical groups?

We work with horizontal groups. This means that the groups are classified by age. There are baby groups (0-2 years), toddler groups (1-3 years) and pre-school groups (2-4 years). A number of centres also have a pre-school plus group (from 2.5 years old). This way we fit in better with the ages and needs of the children. The spaces, materials and activities are specially designed to meet the development needs of children in these age phases. We also look at what each individual child needs, regardless of the group in which it belongs.

  • How many pedagogical staff members are in the group?

This can vary per centre and per group. It depends on the number of children in a group and the age relationships within the group. The GGD has drawn up fixed guidelines for this, which we use. The Professional Child Power Ratio (Beroepskracht-Kind-Ratio; BKR) is legally determined and the rules for this can be found on 1ratio.nl.

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